When assessing a credit decision, ‘grey’ can be costly.
I’m no fashion guru when it comes to colours, I prefer black and white, rather than grey.
Most trade credit insurance policies allow you to set your own credit limits for customers. You can:
- Rely on your internal credit procedures, or
- Use external reports to justify the credit level if you ever need to make a claim.
Here’s the problem, not all credit information is created equal.
Sure, you can buy a basic credit report, glance at the score and colours, and hope it will stand up in the event of a claim. The cheaper option might save a few dollars today, until a claim gets denied tomorrow.
Or, with the support of NCI, you can obtain an expert-assessed, definitive dollar value limit recommendation that leaves no doubt when it matters most.
Grey vs. Black and White
Grey = uncertainty, ambiguity, risk.
Operating in the ‘grey zone’ means guessing, often without all the information, and hoping for the best.
Black and White = clarity, certainty, and confidence.
It’s about knowing your decision is justified, documented, and backed by experience.
The Cost of Uncertainty
The comparison below highlights the impact of relying on low-cost reports versus a firm credit limit recommendation. While a quick assessment may appear satisfactory at first glance, important warning signs can be missed.
For example, (based on a $75,000 credit limit) a quick assessment is made, but whilst the colours and score look fine, a line halfway down the report notes a recent collection action, which would mean a discretionary limit cannot be supported.
| Example |
Approach |
Claim Paid |
ROI |
| 1 |
$15 credit report |
$0 |
$0 |
| 2 |
NCI expert recommendation ($79) |
$67,500 (90% of $75,000 claim) |
854% |