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Good credit management should ensure that customers pay on time, we understand that this is not always the case.
Good credit management should ensure that customers pay on time, we understand that this is not always the case and not everyone has a trained and dedicated credit manager.
Our commercial collection division embraces an empathetic approach when dealing with problematic customers. We promote flexible solutions for both parties and do not use heavy-handed threats that might damage your ongoing relationships. Our broad experience in the trade credit arena has repeatedly proven the value of this. We work closely with you, allowing you to focus on long-term partnerships with your customers while ensuring timely collections.
We operate on a no success, no fee basis. This means you only pay when a debt is successfully recovered. In most cases, we collect all commission from the debtor, meaning there are no extra costs for you.
You’ll be kept informed throughout the entire process, additionally, you can lodge new collections and check the progress of existing matters via NCILink.
Sometimes, escalation to a third party is enough to get the debt settled.
Our network of branches gives us a presence throughout the APAC region, this cuts out the ‘middle man’ and reduces your costs.
We have operations on the ground around Australia, New Zealand, Singapore and Malaysia.
We can help you sleep better tonight, consider the following:
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